As of the 1st of November 2006 American Express Pearlsard Travel were the exclusive representative in Zimbabwe for American Express Travel Services. American Express looked closely at the Zimbabwean market and felt that American Express Pearlsard Travel’s values and high level of customer service closely fitted with the American
Express values and standards.
To be the dominant and best respected, integrated tourism group in sub-Saharan Africa
Since its founding in 1850, American Express has conducted business according to several guiding principles that over the years have become inextricably linked with the company’s brand, products, services and – perhaps most notably – its people. Many of GBT American Express Pearlsard Travel’s values mirror those of American Express. Generations before the phrase “company values” entered the corporate lexicon, American Express employees across the organization were demonstrating the same core principles upheld by the company today:
Both American Express Pearlsard Travel and American Express understand that Travel Management requires a precise focus and a flexible approach to successfully guide our corporate client’s travel management programs into the global arena.
At American Express we believe we are the only true global Travel Management Company that can provide a seamless end-to-end solution. As demonstrated in the below diagram, American Express considers our business traveller at every step of the travel booking process. From booking the ticket to on the road with our 24 hour assistance to corporate Card and cash facilities.
Also, once the traveller returns to the office the American Express information solution tools assist organizations with their budgeting and negotiating function.
To complete the loop our Consulting Services group drives your dollar further by identifying areas of potential savings and assisting companies to negotiate the best possible rate.